Discover How To Boost Sales & Gain Valuable Business Data By Encouraging Your Employees To Maximize GoldMine’s Features.
As GoldMine consultants, cialis we are asked all the time about tips to improve user adoption — in essence, sick “how do I get my employees (and maybe even myself) to better utilize GoldMine’s powerful features?”
The answer is simple: training
When you understand the system, medicine it becomes part of your daily M.O., as was the case with one of our recent clients who mentioned “GoldMine has become the center of the business. I work out of it 100% of the time! It makes my overall process smoother and keeps track of what was done with each client.”
And the good news is there are special tactics you can implement starting today that will help YOU boost user adoption while making it fun and motivating for your employees!
But we’re getting ahead of ourselves here. First, lets clarify why you would need better user adoption company wide. Any ideas? I’ll give you a hint: dashboards.
With the newest release (GoldMine 9.0), management and owners can examine the performance of specific areas within the business, in a powerful snapshot form, with the help of dashboards. But there’s a catch…
In order for the dashboards to display useful data, data must be entered!
In other words, your employees must actually be implementing GoldMine into their daily method of operation — entering prospect details, sales notes and any other helpful contact details. If they are, you’ll have a wealth of knowledge about potential sales, new prospects, repeat clients, hidden prospects and so on. If they’re not, it will be the blind leading the blind. Learn more about the new “dashboards” feature here
So what are the best ways to boost user adoption?
- Ensure you’re employees have received formal GoldMine training.
- Collect feedback on where you’re employees are struggling with adoption and give them a refresher training course on those specific items.
- Establish quotas for prospecting and sales that will be verified using the data entered by that specific employee — allowing you to provide rewards for proper adoption of the system.
- Training training training! The more your company is familiar with the tools and features of GoldMine, the better it will be utilized.
So what’s the bottom line to getting your employees involved in the data collection process?
The most effective way to increase user adoption is through a user adoption program driven by compliance and end-user value propositions — educate, entice and get results. How have you found success with increasing user adoption? Comment below to give us your thoughts!