CRM Basics

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What’s in your CRM Strategy?

By |October 3rd, 2014|

One of the best ways to determine which CRM strategies to pursue at your organization is to begin by evaluating your overall business strategy and current customer position. Your CRM strategy must be linked to your overall business strategy. Otherwise, ailment unhealthy defining your CRM strategy will be just an academic exercise that will quickly [...]

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GoldMine 101: Creating New Records

By |June 6th, 2014|

A growing list of clients and contacts is a great sign of a healthy, ed growing business. Keeping track of this growing list is GoldMine’s job, and it does the task well -- after all, it’s a contact management system! The first and most basic action you must become accustom to is how to add [...]

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The Golden Rule of Implementing CRM Software

By |April 18th, 2014|

When GoldMine Standard Edition was first introduced, installation was a breeze. Like many simple programs you install on your computer today, you simply popped in the CD-ROM and you were off the to races. However, you asked for a better software -- one with more functionality. FrontRange has delivered on that, but the catch is [...]

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